Terms & Conditions
INTRODUCTION
1.1. By opening an account on the website, visiting or using any section of our club (hereinafter referred to as the Website), you accept the rules and conditions of the website, the rules of any game, the terms of advertising activities, bonuses, special offers, and also agree to the privacy policy. All rules specified above are hereinafter referred to as the "Terms". Please read the Terms carefully before accepting them. If for any reason you are not ready to accept the Terms, we ask you not to open an account and / or continue to use the Website. By continuing to use the Website, you confirm your agreement with the Terms.
GENERAL TERMS AND CONDITIONS
LINKS
2.1. Any links provided on the website for informational or advertising purposes are used by you at your own discretion and at your own risk. The Company is not responsible for the content of any third-party sites, the actions or inactions of their owners, for the content of third-party advertising and sponsorship on these sites. The Website may contain links to other websites that are also outside the Company's control and are not mentioned in the Terms.
CHANGES TO THE TERMS
3.1. We reserve the right to edit, update and change any Terms for customer service reasons, as well as for reasons of changing laws and regulations. In case of change/update of the Terms, all information will be provided on the Website. The Player is responsible for familiarizing themselves with the current Terms. The Company has the right to make any changes to the site, software and service provision procedure without prior notice to the Player, as well as change the requirements in accordance with current legislation, the fulfillment of which is necessary for access and use of the services.
3.2. In case of disagreement with the changes, you can close your account and/or stop using the Website by fulfilling paragraph 13 of these Terms. If after the date of entry into force of the revised Terms, you continue to use any part of the Website, we consider this as consent and acceptance of the revised Terms, including (for the avoidance of doubt) any additions, deletions, replacements or other changes to these Terms.
LEGAL REQUIREMENTS
4.1. The Website services cannot be used by persons under 18 years of age. Use of the Website services by persons under 18 years of age is a breach of the Terms. The Company has the right to request documentary proof of age from the player at any stage to ensure that he/she has reached the age of eighteen. The Company has the right to refuse to use the service and suspend the player's account if he/she has not provided documentary proof of his/her age, or if the Company suspects that the service is being used by a player under 18 years of age.
4.2. You use the services provided by the Website at your own choice and discretion. You assume responsibility for deciding whether the use of the Website services is legal in accordance with the applicable laws of your jurisdiction. You understand and accept that online gambling may be illegal in some jurisdictions, and that the Company is unable to provide you with legal advice or guarantees regarding the legality of your use of the Website services.
4.3. You represent, warrant and agree that the use of the services on the Website complies with all applicable laws, statutes and regulations of your jurisdiction. You understand and accept that the Company shall not be held liable for any illegal or unauthorized use of the Website services by you.
4.4. The Player is solely responsible for paying all applicable taxes and fees in connection with any winnings obtained as a result of using the Website. The Player is also responsible for reporting their winnings and/or losses to the appropriate authorities in the event that the winnings are subject to taxation under any decisions and acts issued by local legislative, tax or other authorities.
OPENING AN ACCOUNT
5.3. You confirm that when registering on the Website, you provided accurate, complete and true information about yourself, and in the event of any changes, you will make the appropriate corrections to this information. In case of failure to comply with this requirement, the Company may apply restrictions on making transactions, receiving bonuses and / or close your account.
5.4. If you encounter any problems during registration, or you have any questions, you can contact the support chat
5.5. You can open only one account on the Website. Other accounts opened by you will be considered as a "Duplicate Account" and will be closed, as well as:
5.5.1. All transactions made from the Duplicate Account are declared invalid;
5.5.2. All bets or deposits made using the Duplicate Account are returned;
5.5.3. Any refunds, winnings or bonuses received or made while using an active Duplicate Account will be forfeited by you. You will be required to return any funds withdrawn from the Duplicate Account at the Company’s request.
CONFIRMATION OF YOUR IDENTITY; ANTI-MONEY LAUNDERING REQUIREMENTS
6.1. In consideration of your rights to use the services, you warrant, represent, undertake and agree that:
6.1.1. You have reached the age that is legally permitted to participate in gambling under the laws of your jurisdiction.
6.1.2. You are the full owner of the funds in your account. All information provided by you during the registration process and/or thereafter, including as part of any transaction, is true, current, accurate and fully corresponds to the name(s) on the credit/debit card(s) or other settlement accounts that will be used to deposit or receive funds to/from your account.
6.1.3. You acknowledge, understand and accept the fact that in the process of using the services on the Website, you may lose money. You understand that you are fully responsible for any losses associated with the use of the services of this Website. You agree that you use the services solely by your own choice, decision and at your own risk. In the event of a loss, you have no right to make any claims against the Company.
6.1.4. You understand the general rules, methods and procedures for the provision of services and playing on the Internet. You understand that you are responsible for ensuring the accuracy of these bets and games. You undertake not to commit any actions or conduct that may damage the reputation of the Company.
6.2. By accepting the Terms, you agree that the Company may periodically conduct checks, both at its own discretion and at the request of third parties (including regulatory authorities) to verify your identity and contact information ("Verification").
6.3. You agree that the ability to withdraw funds from your account during checks may be limited by the Company.
6.4. The Company has the right to close your account immediately and/or refuse you use of the Website services if you provide false, inaccurate, misleading and/or incomplete information.
6.5. The Company has the right to suspend your account if it is unable to confirm that you have reached 18 years of age. If you were under the Age Limit at the time of your participation in gambling operations on the Website, then in such case we will not be obliged to return or otherwise compensate you for the funds in your account:
6.5.1. your account will be closed;
6.5.2. all transactions made during this time will be cancelled and the funds deposited by you into the account will not be refunded and will also be considered as refunded from the withdrawn funds;
6.5.3. any bets made by you during this time will be cancelled and will not be refunded and will also be considered as refunded from the withdrawn funds;
6.5.4. Any winnings accumulated during the period when you were under the Age Limit will be forfeited by you and you will be required to return to us all funds that were withdrawn from your account on demand.
USERNAME, PASSWORD AND SECURITY
7.1. Once an account has been opened, your username and password must remain confidential. If you have lost or forgotten your account details, you can reset your password by clicking on the "Remind Password" button on the link located below the login window.
7.2. Once an account has been opened, you are fully responsible for the security of your password. You are also responsible for any activities and transactions that occur on your account and for any losses to your account that you incur due to the fault of third parties.
7.3. In the event of unauthorized access to your account and/or any other breach of security, you are obliged to notify the Company immediately. You agree to provide evidence of such unauthorized access upon request. The Company will under no circumstances be liable for any damages incurred by you as a result of another person's misuse of your username and password or for unauthorized access to your Account, regardless of whether they were authorized by you or without your knowledge.
7.4. In the event of any suspicious activity, the Security Service has the right to request additional account identification.
7.4.1. For identification, you will need to send us a photo of your identity document, such as a passport or ID card, as well as a selfie with the first page of your passport against the background of our website or with the name of the website written on paper. The series and number of the passport may be painted over in the image. If you topped up your account using a plastic card, you must also send copies of the front and back sides of the card. The first six and last four digits of the card must be visible in the card number (please note that if you have a relief card number, the same digits on the back side as on the front side must be covered). The CVV2 code must also be painted over. You must also make a control payment in the amount of 20% of the amount of the ordered transactions.
DEPOSITS, PLACING FUNDS ON THE ACCOUNT AND WITHDRAWAL
8.1. In order to participate in gambling on the Website, you must place certain funds on your account.
8.2. You confirm and undertake that:
8.2.1. The funds that you deposit into your account are not of criminal and/or illegal and/or unauthorized origin;
8.2.2. You undertake not to refuse previously conducted transactions and/or deny/cancel any payments made by you, which may cause a chargeback by a third party in order to avoid any legal liability.
8.4 All bank charges/fees, in case of a bank transfer request for withdrawal and return of funds to the rightful owner, will be covered by the recipient.
8.4.1. You undertake to make a replenishment of the fee payment amount exclusively from the card/wallet to which the withdrawal request was made.
8.5. You have the right to use several phone numbers, but with the obligatory confirmation of each number, if you replenish the account using the paid SMS service. This number must be indicated in your profile. It is prohibited to take any forms of loans from a mobile network operator. It is prohibited to make sms deposits using sms loans with a negative balance on the account. If this rule is violated, your account will be blocked without the possibility of withdrawing funds.
8.6. We do not accept cash funds sent to us. We may use third party electronic payment processors and/or financial institutions to process both your payments and payouts to you only if the terms and conditions of such third party electronic payment processors and/or financial institutions do not conflict with the terms and conditions of these Terms.
8.7. You agree not to cancel or reverse any previously made transactions or any deposits into your account and in any such cases you agree to return and compensate us for any unplaced funds, including any costs incurred by us in collecting your deposits.
8.8. The Company reserves the right to block your account, reverse any payouts made and recover any winnings in the event of suspicious or fraudulent deposits, including the use of stolen credit cards and/or any other fraudulent activity (including any chargebacks or reversals of payments). We have the right to inform the relevant authorities and/or organizations (including credit reference agencies) of any payment fraud or other illegal activity. We reserve the right to hire collection agencies to recover payments. The Company will not be liable under any circumstances for any unauthorized use of credit cards, regardless of whether the credit card has been reported stolen or not.
8.10. You acknowledge and agree that your account is not a bank account and therefore is not subject to any insurance, guarantee, replenishment or other protection by deposit insurance or bank insurance systems or any similar insurance systems. No interest is accrued on funds deposited in your account.
8.11. You may at any time submit a request to withdraw money from your account, provided that:
8.11.1. Your account is activated (3 deposits have been made on the account)
8.11.2. All payments transferred to your account have been checked for unacceptable activity, and no payments have been cancelled or otherwise reversed;
8.12. When submitting a request for cashing out funds, please note the following:
8.12.1. The information in your profile must be filled in.
8.12.2. You can only withdraw funds from your account to your details. In this case, you must use only one withdrawal method; using different withdrawal options is prohibited.
8.12.4. The Company does not compensate for conversion costs and other services when withdrawing funds. Bank services when withdrawing funds amount to 5% to 20% of the transaction amount paid by the client.
8.12.5. You can withdraw from your account an amount equivalent to no less than 5,000 and no more than 500,000 Russian rubles per transaction, 3,500,000 Russian rubles per week and 14,000,000 Russian rubles per month. If you play at high stakes, the Company has the right to change the withdrawal terms in your favor.
8.12.7. The Company is not responsible for any delays in processing payments that occur after the withdrawal request has been processed by our managers. Withdrawal requests are processed around the clock.
8.12.8. Funds received with a no deposit bonus cannot be withdrawn until the bonus is wagered. When the bonus wagering is completed, the amount of funds is transferred from your bonus balance to the cash balance and can be withdrawn, however, the withdrawal of funds received as a result of wagering without a deposit bonus is carried out only to a personal bank card, QIWI cards and all similar withdrawals from a no deposit bonus are not carried out.
8.13. The term for paying out winnings depends on the amount of funds being withdrawn:
Winnings equivalent to less than 50,000 Russian rubles are paid within 1 hour after the official request (creation and confirmation of the withdrawal request). The money is transferred to the wallet/account of the payment system selected by the Client.
Winnings equivalent to from 50,000 to 250,000 Russian rubles are paid within 2-3 hours from the moment of submitting an official request for withdrawal of funds.
Winnings in the amount of 250,000 Russian rubles and above are paid within 5 hours from the moment of filing a request for withdrawal of funds.
Regardless of the withdrawal amount, the club administration has the right to check the winnings. Having made sure that there are no failures in the software, as well as the honesty of the winnings, all funds will be transferred to the player's account. The check may take from 1 to 14 days from the moment of creating a request for withdrawal of the winnings.
8.13.1 The Client has the right to submit a request to withdraw funds from the account, provided that he has performed the minimum number of actions to open a withdrawal of funds
8.14. We have the right to withhold a commission in the amount of our costs for the withdrawal of funds that were not used in the game and were contributed by a separate replenishment transaction.